Cancellation & Refund Policy

Orders can only be cancelled before they are packed for dispatch. Once packed or handed over to the courier, cancellation is not possible.

Refunds are issued only for damaged, defective or incorrect items. Refund requests must be raised within 24 hours of delivery with supporting photos.

Approved refunds are processed to the original UPI account or payment method within 5–7 business days.

If a delivery fails due to an incorrect address or the customer not being available, we are not liable for a refund of delivery charges.